AIMARTECH
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AI-powered growth & operations platform

Connect customers. Automate workflows.
Turn data into growth.

AIMARTECH brings conversations, CRM, sales, marketing, customer support, chatbots, workflows, commerce, booking and analytics into one AI-powered operating platform.

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CRM & Sales Multi-model AI Automation Omnichannel Unified data Self-host

Shared inbox · View large image

Vietnam-first channel order, with product direction — status in words, not color alone

Zalo OAComing soonZalo BotComing soonMessengerExpandingInstagramExpandingWhatsAppAvailableTelegramAvailableEmailExpandingSMSExpandingLive ChatAvailableWeb WidgetAvailableAPI / WebhookAvailableMCPComing soonAI AgentComing soonAutomationAvailableWorkspaceAvailable
Why AIMARTECH

From scattered tools to one operating platform.

CRM, inbox, chatbot, broadcasts, spreadsheets and reporting do not need to live in five places. One customer record feeds sales, support and marketing.

Before
  • Separate CRM
  • Separate inbox
  • Separate chatbot
  • Separate broadcasts
  • Spreadsheets
  • Separate reporting
  • Separate automation
With AIMARTECH
  • One customer record
  • One omnichannel inbox
  • One CRM
  • One workflow
  • One AI layer
  • One reporting system
Capability map

One platform. Sixteen operating groups.

Labels come from modules that exist in the product. Cards start collapsed — expand to see each item. Coming soon and Expanding are always labeled; stubs are never sold as live.

16 groups · collapsed by default

Coming soon

Coming soon

Confirmed product direction — not running capability.

  • Zalo OAComing soon
  • Zalo BotComing soon
  • ZNSComing soon
  • MCPComing soon
  • PM / Project / Outcome / MilestoneComing soon
  • AI Agent executionComing soon
  • Vietnam payment gatewaysComing soon
  • E-invoicingComing soon
By role

Each team sees its work — on the same data.

Open a title to see what they see, what they automate, and which outcomes they own.

Growth and operations dashboard
Sales pipeline tied to conversations
Campaigns, segments and Social Studio
Helpdesk and SLA on the inbox
Workflows and operations monitoring
API, webhooks and integration settings
Product tour

Real UI — thumbnails, not a full-page takeover.

Click an image to enlarge. ESC, the close control and backdrop click close the lightbox.

Inbox
Automation
Growth
Workflow
Broadcast
Analytics
Helpdesk
Commerce
Booking
Process

From the first message to an operating system.

Smart inbox

A live queue for connected channels. WhatsApp Cloud, Telegram and Live Chat are available; Messenger, Instagram, Email and SMS are expanding.

  • Realtime inbox, assignment, internal notes
  • SLA, mentions, duplicate-agent detection
  • Bot ↔ human handoff
  • PWA and urgent notifications
See inbox capabilities
3+
Inbox channels live
40+
Operating modules
1
Customer data source
RLS
Multi-tenant isolation
How to start

Start with one process. Grow into the whole system.

01

Set up

Run Setup Wizard: Postgres, Super Admin, workspace — ready to operate.

02

Connect channels

Start with WhatsApp Cloud, Telegram or Live Chat. Zalo OA / Bot is marked Coming soon.

03

Bring data in

Import contacts and catalog; the identity engine merges duplicates into one record.

04

Automate & expand

Chatbots, workflows, campaigns and API. Grow into the full system once the process is running.

Multiple roles

One platform. Seven job-true experiences.

Super Admin

Tenants, limits, feature flags, audit, platform notices, white-label.

Admin

Workspace, billing, members, integrations.

Manager

Pipeline, campaigns, workflows, teams.

Agent

Inbox, tickets, contacts, deals in scope.

Provider

Bookings, service delivery, customer work.

Customer portal

Conversations, invoices, quotes, files — in the tenant brand.

Developer

API, webhooks, event stream, custom integrations.

Integrations

Connect each provider at its real maturity.

Six groups. Detail chips start collapsed — open to see each connection’s status.

View API
Security

Tenant controls live in the schema.

No compliance certificates are claimed unless they have been issued. This is current technical capability.

Multi-tenant

Workspaces isolated by row, storage path and organization policy.

RLS

Policies keyed to auth.uid() on business tables.

Role & permission

Roles in their own tables, SECURITY DEFINER functions — no recursive RLS.

Audit logs

Platform, security and configuration changes are recorded.

2FA / Trusted devices

TOTP, trusted devices, session revoke, login history.

Privacy / Compliance

Consent, export, retention, delete. Compliance tooling — not unissued certificates.

Backup

Backup management on the infrastructure you deploy.

API scopes

Scoped API keys, HMAC-SHA256 signed webhooks.

Application scenarios

Illustrated by industry — not customer testimonials.

The situations below are operating examples. They are not reviews from real customers.

Retail & ecommerce

WhatsApp / Live Chat conversations into CRM, catalog and orders on the same customer. Chatbots answer FAQs, agents close orders, marketing drips recover carts — Zalo OA will join the same model when it ships.

Services & booking

Messages become appointments, reminders and tickets. Support sees history; operations tracks no-shows. External calendar OAuth is still expanding.

B2B & consultative sales

Leads from conversation, AI qualify, deals and quotes. Leadership sees pipeline and AI cost; IT opens webhooks into the current ERP.

Business flows

Select a step to read its description. HTML/CSS diagram — no large static images.

Customer

From channel to growth data

Customer. Someone who needs to buy, get help or ask a question.

Sales

Conversations feed the pipeline

Lead. A new opportunity from a conversation, form or campaign.

Marketing

Live audiences, measurable revenue

Audience. Customer sets on CRM — not a detached file.

Support

Tickets on the right conversation

Message. The customer writes on a connected channel.

Automation

The workflow engine you already have

Trigger. A message, schedule or webhook event.

Pricing

Prices from the live catalog. Not billed per agent.

Every plan includes the platform: inbox, automation, templates and CRM. You choose capacity and seats.

Prices follow each plan’s catalog currency. Cancel anytime. Full comparison.

FAQ

Ask before you deploy.

Search 24 answers or filter by topic. Zalo answers always say Coming soon until the integration ships.

AIMARTECH

Start with one process.
Grow into the whole system.

Pick one flow — conversations, CRM or automation — then expand once the data is centralized.

  • Advice on your actual process
  • Help migrating from your current inbox / CRM
  • Onboarding for live channels: WhatsApp Cloud, Telegram, Live Chat
  • Self-host review with your engineering team
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